REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Australian and international codes and regulations relevant to mail operations

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies for the conduct of videocoding and the coordination of videocoding operations

Focus of operation of work systems equipment management and site operating systems for videocoding and the coordination of videocoding operations

Problems that may occur during videocoding operations and appropriate action that can be taken to resolveavoid the problems

Requirements of automated mail processing systems operations and relevant equipment

Hazards that may occur during videocoding operations and ways of controlling the risks involved

Site layout

Relevant personal protective equipment and procedures for its use

Required skills

Communicate effectively with others when conducting videocoding and coordinating videocoding operations

Read and interpret instructions procedures information and labels relevant to videocoding operations

Interpret and apply relevant agreements codes of practice or other legislative requirements

Interpret and follow operational instructions and prioritise work when conducting videocoding and coordinating videocoding operations

Complete documentation related to the conduct of videocoding and the coordination of videocoding operations

Operate electronic communication equipment to required protocol

Work collaboratively with others when conducting videocoding and coordinating videocoding operations

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems faults or malfunctions that may occur when conducting videocoding and coordinating videocoding operations in accordance with regulatory requirements and workplace procedures

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to equipment

Select and use required personal protective equipment

Identify select and use relevant equipment processes and procedures for videocoding operations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be conducted:

Workplaces may comprise:

Operations may include:

Customers may be:

Hazards may include:

Weighing devices may be:

Work priorities may be communicated through:

Equipment may include:

Personal protective equipment may include:

Communication in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include:

Applicable regulations and legislation may include: